Taxis can be used collectively by a minimum of three people who make such a request at the start of their journey, as long as their points of arrival and departure are along the same route.

In case of complaints, be sure to ask for a receipt that clearly shows the number of the taxi, the date and time of the run, the route taken and the amount paid. Complaints should be addressed to: Ufficio Autopubbliche Comune di Milano, via Messina 35, tel. 0288465290/1 from Monday to Friday (9 a.m. – 12 p.m. and 2 – 3 p.m.). Information and lost properties: tel. 0288465292.