Where to go

Foreign nationals may request, for study purposes for periods longer than three months, the issue/renewal of a permit to stay, only from post offices with a "Sportello Amico”  sign (Friendly Counter). For help in compiling the forms contained in the kit provided, you may use the free services of a “Patronato” office (Aid Societies offering advice and social assistance).

What to do at the Post Office

All post offices have a yellow kit with forms to be carefully completed.

What to do at the Municipal Office or at the Patronato (Aid Society) Office

Those who refer to the Patronato office do not need to use the paper kit but may get free expert advice in filling in the forms.

The full list of Aid Society offices is available at http://www.portaleimmigrazione.it/

 

Where to deliver the kit

The kit must be handed in to post offices with a “Sportello Amico” sign, in an unsealed envelope.

A passport must be shown, and if requesting permit renewal, it is also necessary to hand in a copy of the permit to stay which is due to expire.

The Post Office clerk will issue a receipt which, when attached to the expired permit, replaces and has equal value to the previous receipt issued by the police station.

 

Costs

27,50 Euro by means of a postal payment slip for a permit to stay of more than 90 days. The payment slip is available at Post Offices with a Sportello Amico sign;

14,62 Euro for the revenue stamp;

30,00 Euro to pay at the Post Office desk on handing in the completed form.

 

For issue of the Permit

The Immigration Office of the Police Headquarters will call the applicant for photo-fingerprinting, by means of a recorded delivery letter and mobile phone text message  to the address and phone number given in the application and will fix an appointment to collect the permit to stay.

 

Useful information

At the "Portale Immigrazione” (Immigration Portal) www.portaleimmigrazione.it one can find:

general procedural information;

addresses of Municipal Offices and qualified “Patronati” (Aid Societies);

addresses of Post Offices with a “Sportello Amico” sign (Friendly Counter);

progress of your application, typing in the reserved area user id and password printed on the receipt issued by the Post Office when you submitted your application.

 

In addition, the following numbers are available:

800.309.309 (free when calling from Italy and from fixed telephones) in collaboration with ANCI – the National Association of Italian Municipalities - for general information and the addresses of Municipalities and qualified Aid Societies. Lines are open 24 hours a day, 7 days a week and information is in Italian, English, Spanish, Arabic and French.

803.160 (free when calling from Italy and from fixed telephones) offered by the Italian Postal Service, providing information on post offices with a “Sportello Amico” counter. Lines are open Monday to Saturday, from 8am to 8pm.

848.855.888 (calls from Italy are at local rates from fixed telephones) for information on the progress of your application. Lines are open Monday to Friday, from 8am to 8pm.